Currently we only ship to Australia nationwide. However we will be expanding internationally in the near future, so make sure you sign up to our newsletter and stay tuned for updates.
It depends on where you are located. All orders in major cities in ACT, NSW, QLD, SA and VIC should reach you in 1-3 business days, and orders to NT, WA and remote locations within a week or so. Holiday shipping and fulfilment times may vary.
We provide a priority courier service for all orders to ensure your items arrive to you safely and in time, and our courier is 100% carbon neutral too! Please note that our courier does not ship to PO Boxes.
Yes, our priority courier service flat rate of $12.95 applies to all orders. However, if you spent over $120 excluding delivery, then it is free.
A flat rate of $20 applies for all Gourmet Hampers.
We always aim to make sure that our customers love our products as much as we do, but if you have any questions in regards to returns we will be happy to take you through the process, where applicable. Otherwise our refunds policy can be found here.
It depends on the producer and the type of product. All options are outlined on the product page, so if that is possible, then the customisation options would be listed there.
If you'd like to create a customised Gourmet Hamper, please email us directly at firstname.lastname@example.org.
If you have any other questions or suggestions, please get in touch through our contact page. We would be delighted to help you.